USER AVAILABILITY ENTRY
01
User Action
Selects the shift they would like to work.
02
AMS
Securely sends Firefighter ID, Shift Type, and Date to the FENZ Roster System.
03
FENZ Roster System Verification
Receives and verifies user. Logs overtime and replies with confirmation.
DAILY OVERTIME ISSUING EXAMPLE
01
FENZ Roster System - First Day Shift 12pm
Starts processing overtimes for "Night after 2nd Day" and sends out preliminary overtimes.
02
AMS Presentation
Presents user with the option to accept or refuse overtime.
03
User Response
Accepts or declines the overtime offer. User and crew repeatedly reminded if the user does not respond. If still no response within the designated timeout period, it is automatically processed as a decline.
?
All Overtimes Accepted?
YES Issue confirmed overtimes, alert Officer to fill SMS vacancy.
NO Return to preliminary overtime issuing.
BOOKING OFF BEFORE CUTOFF
01
Officer Action
Takes call from firefighter and uses FENZ Roster System to create a vacancy at the station. Enters vacancy into SMS.
02
System Response
Confirms vacancy entered before cutoff.
BOOKING OFF AFTER CUTOFF
01
Officer Action
Takes call from firefighter and uses FENZ Roster System to manage the roster change.
02
System Response
1) If this is a firefighter’s home station and they are on overtime elsewhere, reassign them here and issue overtime for their previous station or 2) Issue overtime to this firefighter.
03
Officer Completion
Makes required phone calls and finalises SMS entries to complete the change.
FIREFIGHTER PRIORITY ALGORITHM
i
Algorithm Considerations
Issues overtimes based on qualifications, rookie status, hours of work, and travel distance using the following priority:
Alternative
Simply use callback and non-callback
  1. District Relievers
  2. Callback
  3. First Non-Callback
  4. Second Non-Callback
  5. Yellow Watch (If Applicable)
  6. Out Of Area (Closest) Callback
  7. Out Of Area (Closest) First Non-Callback
  8. Out Of Area (Closest) Second Non-Callback
  9. Out Of Area (Closest) Yellow Watch
  10. Out Of Area (Farthest) Callback
  11. Out Of Area (Farthest) First Non-Callback
  12. Out Of Area (Farthest) Second Non-Callback
  13. Out Of Area (Farthest) Yellow Watch
  14. Station Officers Callback
  15. Station Officers First Non-Callback
  16. Station Officers Second Non-Callback
  17. Senior Station Officers Callback
  18. Senior Station Officers First Non-Callback
  19. Senior Station Officers Second Non-Callback
  20. Senior Station Officers Yellow Watch